We Are Using an AI Scribe to Improve Your Care
Our practice is using an AI-powered note-taking tool during some consultations. This allows your clinician to spend more time focusing on you and less time typing or writing notes.
What Is an AI Scribe?
An AI scribe is a secure digital tool that listens to your consultation and converts the conversation into structured medical notes. It helps your clinician to:
- Create accurate consultation notes
- Draft referral letters and other documents
- Reduce administrative workload
- Focus more fully on your care during the appointment
Your clinician always reviews and approves the notes before they are added to your medical record.
What This Means for You
- More time with your clinician and less time spent typing.
- Clearer and more complete notes.
- Faster preparation of letters and documents where needed.
Your Privacy Is Protected
Protecting your confidentiality is extremely important to us.
- The conversation is converted into text in real time.
- Audio is not stored after the consultation.
- Only authorised healthcare professionals involved in your care can access your record.
- Data is handled in line with UK GDPR and NHS information governance standards.
- Information is stored securely in approved data centres.
- Your data is never sold and is not used to train external AI systems.
Is It Recording Everything I Say?
The system listens only during your consultation and only for the purpose of creating clinical notes. It does not record conversations outside of your appointment.
Can I Choose Not to Use It?
Yes. Your choice matters. If you would prefer your clinician not to use the AI scribe during your consultation, please let them know. This will not affect the care you receive.
Why Are We Using This Technology?
We are committed to improving patient experience and supporting our clinical teams. Using this tool helps us to:
- Improve the quality and accuracy of documentation
- Support safe and effective care
- Reduce administrative pressure
- Allow clinicians to focus more on listening and communicating
If you have any questions, please speak to a member of our team.